Mbparkettsrl provides professional flooring installation and flooring maintenance services for residential and commercial customers across selected European locations. Our services are arranged according to the requirements of each property and are focused on practical flooring work carried out at the customer’s premises.
Our service range may include new flooring installation, replacement of existing flooring, surface preparation, fitting, finishing work and routine flooring maintenance, depending on the service selected and the conditions agreed before work begins.
All services are operated directly by Mbparkettsrl. Customers can review the relevant service information, scope, price and applicable conditions before placing an order. The information shown on each service page is intended to describe the principal service and does not extend the agreed scope beyond the service purchased.
Service Pricing and Deposits
The prices displayed on this website are service deposits. A deposit is collected at the time of booking to reserve the requested service and arrange the initial service process.
The applicable service scope, remaining balance where applicable, appointment arrangements and any additional requirements will be communicated and agreed with the customer before the relevant work is carried out. Customers should review the applicable service information and order details before making payment.
A payment does not authorise work outside the agreed service scope. Any additional work or charge must be agreed with the customer before it is carried out.
Service Arrangements
Before a service is provided, the relevant service details and practical arrangements may be confirmed with the customer, including the type of flooring work requested, the property location, access arrangements, expected work requirements and appointment details.
Customers are responsible for providing accurate information necessary for arranging the service and for ensuring reasonable access to the relevant premises at the agreed appointment time.
If circumstances at the property materially differ from the information provided when the service was arranged, the parties may need to review the scope, timing or applicable charges before further work proceeds.
Customer Orders
An order placed through the website is subject to the applicable service description and these terms. The customer should check the selected service, displayed deposit, contact information and other order details before completing payment.
Where additional information is required to arrange the service, Mbparkettsrl may contact the customer using the details provided during the booking process.
The service will be carried out according to the agreed scope and appointment arrangements. Requests for work outside the agreed scope may require a separate quotation or additional agreement.
Online Consumer Rights
Where a customer enters into a distance contract as a consumer, applicable Luxembourg and European Union consumer protection legislation applies.
For qualifying distance service contracts, consumers generally have a 14-day withdrawal period beginning on the date the service contract is concluded, subject to applicable statutory exceptions. Where a consumer expressly requests that a service begin during the withdrawal period, the applicable legal rules concerning services started during that period will apply. Where a service has been fully performed following the consumer’s express request and acknowledgement of the relevant legal consequences, the statutory right of withdrawal may cease in accordance with applicable law.
Nothing on this website is intended to restrict any mandatory consumer right provided by applicable Luxembourg or European Union law.
Service Quality and Customer Responsibilities
The service is provided according to the agreed scope, the information available before the appointment and the conditions of the relevant property.
Customers should provide accurate information concerning the premises and disclose any circumstances that may reasonably affect the planned work. Where access, preparation or other agreed customer requirements are not available at the scheduled appointment, the appointment may need to be rearranged and any resulting contractual consequences will be handled in accordance with the applicable terms and law.
Any complaint concerning a service should be communicated promptly with sufficient information to allow the matter to be reviewed and, where appropriate, addressed in accordance with the applicable legal and contractual requirements.
Website Content
The information and images displayed on this website are provided to explain the services offered and their general presentation. Images used on the website are original or sourced from materials available for lawful use.
Service descriptions are intended to provide clear information about the principal characteristics of the services offered. The final scope of a particular service is determined by the service selected and the terms agreed with the customer.
Contact Information
For service enquiries, booking questions or customer support, please contact:
MB Parkett S.à r.l.
26 Av. Marie-Adélaïde
5635 Mondorf-les-Bains
Luxembourg
Telephone: +352 26670973
Email: installation@mbparkettsrl.com
Website: www.mbparkettsrl.com
Mbparkettsrl operates this website and provides the services described above.